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06 Oct 2022

Consumer Engagement Toolkit hits major milestone

  • VCCC Alliance

20,000 visits and counting

Since its launch in late 2019, the VCCC Alliance Consumer Engagement Toolkit has cemented its place as an important reference resource – now having been viewed over 20,000 times.

The toolkit was developed by the VCCC Alliance Cancer Consumer Advisory Committee with consumers and those who work with them who identified a need for a consumer engagement strategy, model and guiding documents to support effective engagement.

The subsequent take-up of resources has produced impressive numbers across the board, and as of 30 September this year, there have been more than 3,000 resource downloads from the toolkit, which has now been accessed across Australia and in over 180 countries.

These numbers also represent a shift in how consumer engagement is increasingly becoming a bigger focus in Victorian research institutes, hospitals, and health sector organisations.

Donna Long, Network Manager Regional Trials Network – Victoria, said the consumer engagement toolkit filled an important gap, particularly in the regions.

“The toolkit has been essential in providing the Regional Trials Network – Victoria with the tools to assist us in developing up a suite of consumer documents and processes,” she said.

“The resources have provided us with the confidence to engage with our regional consumers, making sure we are supporting them.”

The resources provided in the toolkit have been deliberately designed to be adaptable, and users are encouraged to review a broad range of guidelines and templates which they can tailor according to their own requirements.

Have your say: Consumer Engagement Toolkit survey

Have you ever used the VCCC Alliance Consumer Engagement Toolkit? We want to better understand how people interact with the toolkit; what's most useful, how easy it is to navigate and how we can optimise the resource.

We’re constantly looking for ways to improve our online toolkits and resources, so please consider completing this short 10-minute survey to tell us more about your experience.

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